Operations Manager – Print Fulfillment

Run a high-mix print-on-demand floor where every order is a different job, and build the scheduling, measurement and discipline that get it out the door on time. Three openings.

  • Production
  • 5–10 years
  • Full-time
  • On-site · IMT Faridabad, Haryana

Three openings, across shifts and operational areas.

Print-on-demand means every order is a different job. No batch runs, no settling into a rhythm — a continuous stream of unique work that still has to hit dispatch cut-offs.

That’s a harder operations problem than volume manufacturing, and we’re not handing you a floor that already solves it.

What you’d build

  • Scheduling and sequencing logic that keeps work moving through printing, finishing, packing and dispatch.
  • Measurement that tells the truth: throughput, first-pass yield, changeover time, and where the day actually goes.
  • Changeover discipline, which is where high-mix operations quietly lose hours nobody counts.
  • Quality checkpoints placed where defects are catchable, not where they’re discovered.
  • SOPs and training that make the floor run the same way on every shift, including the ones you’re not on.

What you’d own

  • Daily throughput across printing, finishing, packing and dispatch.
  • On-time dispatch against customer SLAs. This is the number.
  • A shift team of operators, finishers and packers: training, coverage and performance.
  • Escalation when machines stop or material runs short, and the discipline to prevent the repeat.

What you’ll need

  • 5+ years running a production or fulfillment floor with real throughput accountability.
  • High-mix, short-run experience. If your background is long production runs, this will feel unfamiliar.
  • Shop-floor team leadership: 10+ people, across shifts.
  • Comfort with SLA pressure, and the judgment to decide what ships first when not everything can.
  • The instinct to root-cause rather than rework.
  • Fluent Hindi and working English.
  • Digital printing, personalization or e-commerce fulfillment experience, strongly preferred.

In your application, tell us

Your on-time dispatch rate, how it was measured, and one process you built that moved it.

This description summarizes the role. Duties may vary, and the final job description is confirmed at offer.

About SB eCommerce

SB eCommerce Solutions designs and manufactures personalized phone, tablet and laptop cases for brands and print-on-demand businesses. We are a team of 275+ working across 3 facilities in India, with offices, fulfillment centers and warehouses across four continents, and an ISO 9001:2015 certified quality system.

Your application

Operations Manager – Print Fulfillment · SBE-26-PP02

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